Get It Right Guarantee: Buying a lampshade online shouldn't be a guessing game.
If you're not sure which shade, size or fitting you need, get in touch before you buy. Send us a photo, your measurements or a quick description of your lamp and we'll help you choose.
If you follow our advice and we get the size, fitting or suitability wrong, we'll put it right. That includes covering the return and helping you find a shade that works.
We can't promise that every shade will be everyone's cup of tea, that's rather the point of having choices, but we can promise to give you honest, practical advice to help you make the right one.
Packed With Care
Your shade is handmade, so we don't just chuck it in a box and hope for the best.
Every shade is packed in a reinforced cardboard box, wrapped and protected with paper or card padding where needed to help keep it safe on its journey.
Because handmade things deserve better than a battered box.
What if my parcel arrives damaged?
We're careful about how we pack your shade, but parcels sometimes have a rough time on the road.
If your shade arrives damaged, please contact us as soon as possible and send us a few photos of the shade and its packaging. We'll work with you to put things right.
Nobody wants a battered box or a damaged shade. Least of all us.
Questions?
If you're unsure about delivery, have a particular deadline or simply want to know when your shade might arrive, just ask.
We're a small business, not a call centre — so you'll be talking to an actual human. Email: hello@seriouslyshady.com